On the exterior growth may seem exciting. It is heavy in an environment with 100 employees in it. There begins processes breaking down. HR work piles up. What used to work on spreadsheets now starts to drag individuals down rather than keeping them going.
The Growing Pain: Behind the Scenes
With approximately 100 employees, the HR complexity cannot be ignored anymore. Hiring happens more often. The errors in the payroll are observed more quickly. Tracking of leaves is cumbersome. Audits begin to take some time. A huge preponderance of this work is manual. It is not splintered but it is straked.There was not chaos, but friction that was observed. HR departments were using more time to correct instead of creating systems. Employee inquiries took more time to receive a response. Managers were experiencing delays yet were not in a position to tell why.
Why SaaS Entered the Conversation
The shift towards HR SaaS was not driven by trends. It was driven by time. Manual processes were consuming hours that could not scale further.
SaaS tools were evaluated for three reasons:
● Centralised employee data was required
● Automation of payroll and attendance was needed
● Compliance tracking had to be consistentThe goal was not transformation overnight. The goal was stability.
Choosing the Right HR SaaS Stack
Instead of adopting everything at once, a modular approach was taken. Core HR software was implemented first. Payroll and attendance followed. Performance management was added later.
Key selection factors included:
● Ease of use for non technical staff
● Integration with existing payroll systems
● Data security and compliance readiness
● Scalable pricing for future growthComplex tools were avoided. Adoption mattered more than features.
What Changed After Implementation
Change was gradual. No big announcement was made. Systems simply started working better.HR operations became predictable. Payroll cycles stabilised. Leave approvals stopped living in inboxes. Employee records were no longer scattered.Managers gained visibility. Employees gained clarity. HR gained time.Most importantly, decisions started being made with data instead of assumptions. Attrition patterns were noticed early. Hiring timelines were adjusted. Workloads became measurable.
Lessons Learned During the Transition
Not everything was smooth. Resistance was seen early. Training took longer than expected. Some workflows needed redesign.
What worked:
● Clear internal communication
● Small rollouts instead of full switches
● Ongoing feedback from employees
● Vendor support during onboarding
What was avoided:
● Overcustomisation
● Feature overload
● Tool hopping
SaaS did not solve HR problems automatically. It supported better systems.
Scaling Without Losing Control
At 100 employees, HR is no longer administrative. It is operational. With SaaS, control was not lost. It was structured.The company did not become dependent on software. It became less dependent on manual effort. HR strategy could finally be discussed without operational noise.Growth continued. The systems stayed steady.
Conclusion
Scaling HR with SaaS was not a bold move. It was a practical one. By focusing on clarity, adoption, and timing, the company supported growth without burning its HR team. The impact was quiet, steady, and lasting.
Team 3rd Pillar