Last Updated: 09-05-2025
Caresoft Systems Pvt. Ltd. ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.3rdpillar.in or use our SaaS-based HR and payroll automation services.
By accessing our website or using our services, you agree to the practices described in this Privacy Policy.
We may collect the following information:
Personal Identifiable Information (PII): Name, email, phone, organization name, designation
Employee Data (from clients): As part of platform use (e.g., salary details, attendance, tax info)
Device/Technical Data: IP address, browser type, cookies, usage behavior
Financial Data: For payroll processing or payment integrations (stored in encrypted formats)
Documents: Any files or attachments uploaded to the 3rdPillar platform
We use collected data to:
Provide, improve, and maintain our services
Configure HR/payroll modules as per your requirements
Respond to inquiries and provide customer support
Generate reports and analytics for internal and client use
Meet legal, regulatory, and compliance obligations
We implement industry-standard safeguards including:
End-to-end encryption
Role-based access control
Secure server hosting
Audit trails and access logs
However, no system can be 100% secure. We recommend strong internal data policies for clients.
We do not sell or rent your personal data. We may share it only:
With authorized users within your organization
With partners or vendors involved in service delivery (under NDA)
When required by law or regulatory order
You may:
Request access to your stored data
Request correction or deletion of your data
Withdraw consent at any time (may affect service)
For such requests, email us at [email protected]
We use cookies and similar tracking technologies to enhance your website experience and collect usage analytics. You can control cookies through your browser settings.
Client and employee data is retained only as long as necessary for service delivery, legal compliance, or as per contractual agreements.
If you are accessing from outside India, please note your data may be transferred to and stored on servers located in India. We take steps to ensure data protection across jurisdictions.
Our platform is not intended for children under 18. We do not knowingly collect data from minors.
We may update this Privacy Policy from time to time. Continued use of the platform after changes implies acceptance of the revised terms.
For privacy-related questions or complaints:
📧 [email protected]
📧 [email protected]
📞 +91 77100 06732